For consumers in the EU, a statutory right of withdrawal may apply to distance contracts. Because our binding subscription contract is concluded offline (when you sign and return the emailed agreement), the full withdrawal notice is provided with that agreement package. This page is a reference copy.
Withdrawal notice (template)
Right of withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period expires fourteen days after the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us ([COMPANY NAME], [Street and number], [Postal code City], [contact@example.com]) of your decision by an unequivocal statement (e.g. a letter sent by post or email).
[Include model withdrawal form text — your lawyer will provide the official German Muster-Widerrufsformular before launch.]
Possible exception for food on fixed dates
Under German law (BGB § 312g), the right of withdrawal may not apply to contracts for the supply of goods that deteriorate quickly or for services related to leisure activities if the contract provides for a specific date or period — e.g. weekly meal delivery on a fixed pickup day. Have your lawyer confirm whether and how this applies to your subscription.
Where you receive the full notice
The complete withdrawal notice and model form are sent with the subscription agreement email before you sign. See also our Terms & Conditions.